Contact SF Families


Contact Information

If you are experiencing technical difficulties, please contact SkyClutch, LLC at engage@skyclutch.com
Other questions or concerns, please contact Luis M. Aroche, Family Support Navigator at luis.aroche@sfgov.org


Inclusion and Exclusion Criteria (For Service Providers)

SFFamilies.org database contains information about available community resources, including information about health and human services programs provided by federal, state and local government agencies and community organizations. SFFamilies.org is committed to maintaining accurate and up-to-date information about community resources. We formally update all listings in the database annually, but we also continuously update as we learn about changes and new services.  To review the SFFamilies.org inclusion and exclusion criteria, please click the link below:


Whistleblower Program

(For City Contracted Service Providers, City Employees, and SF Residents)

The Whistleblower Program responds to specific allegations of administrative wrongdoing by city employees and those who do business with the city.

San Francisco Office of the Controller administer the whistleblower program and investigate complaints concerning the following:

  • Failures in the quality and delivery of city government services.
  • Wasteful and inefficient city government practices.
  • Misuse of city government funds.
  • Improper activities by city government officers and employees.

How do I file a complaint?

Online - You may file a complaint online.

By Telephone - You may call the 311 Customer Service Center (311 or 415-701-2311) to file a complaint via telephone. Tell the operator that you would like to file a complaint with the Whistleblower Program.

By Mail - You may fill out a paper Whistleblower complaint form and send it to the Whistleblower Program by mail to:

O Whistleblower Program
1 Dr. Carlton B. Goodlett Place
Room 316 San Francisco, CA 94102

For more information on the whistleblower program: https://sfcontroller.org/whistleblower-program

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