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COVID-19 Emergency Assistance

During these difficult times, our residents should not have to worry about making tradeoffs between paying their utility bills or buying groceries. To further support our constituents, the San Francisco Water, Power and Sewer is offering some much needed economic relief for the thousands of San Franciscans that have been impacted by COVID-19 and the current shelter-in-place order.

If you have been impacted AND have a pre COVID-19 maximum household income under 200 percent of the San Francisco Area Median Income, you may be eligible to apply for the Assistance Program.

This  temporary program is retroactive to March 4 and will reduce your utility rates by:
• 35 percent off sewer bills;
• 30 percent off Hetch Hetchy power bills; and
• 15 percent off water bills

Learn more and apply here:

We understand this is a difficult time for many of our constituents and we are here to help. If you are you having a hard time paying your utility bills due to COVID-19, the @SFWater is offering reduced rates for eligible residents to help pay their bills.