Program Listing
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Adult Protective Services
Agency: SAN FRANCISCO COUNTY HUMAN SERVICES AGENCY - DEPARTMENT OF DISABILITY AND AGING SERVICES (DAS)
Note for Coronavirus response period:
Collaborating with community partners to help older adults and adults with disabilities continue to have access to food, home care, social engagement, and other essential support. Also looking for volunteers to help people with daily tasks to remain safely at home.
Service centers are currently closed. Call the DAS Benefits and Resource Hub, a one-stop-shop for information and access to services, at 415-355-6700, seven days a week from 8am-5pm. Connect with support for yourself or someone in your community. Open to caregivers, care recipients, and others seeking help for someone they know.
Also providing the following services:
Request care support- Emergency on-call home care services and short-term home care service: If formal and informal caregivers are unable to provide care, you may qualify for services for up to 2 weeks. These services include critical personal care and domestic services. Note: You DO NOT need to have Medi-Cal benefits to request our services. We're serving all those impacted by or exposed to COVID-19.
- Food delivery: Call us to help you find the right kind of food assistance. This may include home-delivered meals, emergency food boxes, support with online food delivery services, and grocery drop-off from volunteers.
- Take-away meals: Almost all of our 40+ community meal sites have switched to providing takeaway meals, either daily hot or frozen meals or multi-day packs. Friends and family members can pick up meals for older adults who need to remain safely at home.
- Volunteer help: Get matched with a volunteer for daily tasks like no-contact food delivery or grocery drop-off. If you cannot afford groceries at this time, volunteers may be able to provide emergency grocery drop-off.
Our community partners are modifying their programs to help reduce isolation via phone and online services, including:- Community Living Campaign has switched its in-person classes to online meetings and is hosting virtual hangouts, singalongs, and low-impact exercise classes over Zoom.
- Friendship Line is both a crisis intervention hotline and a warmline for non-emergency emotional support calls. Trained volunteers specialize in offering a caring ear and having a friendly conversation with older adults experiencing depression and loneliness.
Updated 4/3/2020
No further update as of 5/5/2020
Accepts and responds to reports of abuse involving older adults and people with disabilities. Provides short-term case management and crisis intervention to victims. Offers in-home protection and counseling.
Contact Information:
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Phone:
- 415-355-6700
- 24/7 Intake Line
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Phone:
- 800-814-0009
- Alternate Line
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Fax:
- 415-355-6750
- Website:
Location(s):
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DAS Benefits and Resource Hub
2 Gough Street
San Francisco, CA 94103
Directions
Company Information:
Agency: SAN FRANCISCO COUNTY HUMAN SERVICES AGENCY - DEPARTMENT OF DISABILITY AND AGING SERVICES (DAS)
Languages Available: Interpretation services are available, Cantonese, Mandarin, Spanish, English
Payment Description: No fee
Intake and Eligibility: Report must involve abuse or neglect of an older adult (ages 65 and up) or a dependent adult (ages 18-64).
Areas Served:- San Francisco County
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