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  • In Home Supportive Services (IHSS)

    Agency: SAN FRANCISCO COUNTY HUMAN SERVICES AGENCY - DEPARTMENT OF DISABILITY AND AGING SERVICES (DAS)

    Note for Coronavirus response period:

    Collaborating with community partners to ensure that older adults and adults with disabilities continue to have access to food, home care, social engagement, and other essential support. Also looking for volunteers to provide older adults and adults with disabilities with assistance with daily tasks, so that they may remain safely at home.

    Service centers are currently closed. Call the DAS Benefits and Resource Hub, a one-stop-shop for information and access to services, at 415-355-6700seven days a week from 8am-5pm. Connect with support for yourself or someone in your community. Open to caregivers, care recipients, and others seeking help for someone they know.

    Also providing the following services:

    Request care support

    • Emergency on-call home care services and short-term home care service: If formal and informal caregivers are unable to provide care, you may qualify for services for up to 2 weeks. These services include critical personal care and domestic services. Note: You DO NOT need to have Medi-Cal benefits to request our services. We're serving all those impacted by or exposed to COVID-19.
    Request food assistance
    • Food delivery: Call us to help you find the right kind of food assistance. This may include home-delivered meals, emergency food boxes, support with online food delivery services, and grocery drop-off from volunteers.
    • Take-away meals: Almost all of our 40+ community meal sites have switched to providing takeaway meals, either daily hot or frozen meals or multi-day packs. Friends and family members can pick up meals for older adults who need to remain safely at home.
    • Volunteer help: Get matched with a volunteer for daily tasks like no-contact food delivery or grocery drop-off. If you cannot afford groceries at this time, volunteers may be able to provide emergency grocery drop-off.
    Connect with others
    Our community partners are modifying their programs to help reduce isolation via phone and online services, including:
    • Community Living Campaign has switched its in-person classes to online meetings and is hosting virtual hangouts, singalongs, and low-impact exercise classes over Zoom.
    • Friendship Line is both a crisis intervention hotline and a warmline for non-emergency emotional support calls. Trained volunteers specialize in offering a caring ear and having a friendly conversation with older adults experiencing depression and loneliness.
    Call the Hub at 415-355-6700 for more opportunities to socially connect and engage from home.

    Updated 4/3/2020
    No further update as of 5/5/2020


    Helps older adults and adults with disabilities to live independently at home instead of moving to a residential care setting. Care providers assist with bathing, dressing, meal preparation and clean up, bowel and bladder care, light housekeeping, laundry, and shopping. Care recipient is responsible for hiring, supervising, and scheduling, as well as signing their provider's timesheets.

    Subsidizes support services and in-home care including domestic help, non-medical care, and travel to medical appointments.



    • DAS Benefits and Resource Hub
      2 Gough Street
      San Francisco, CA 94103
      Directions



    Agency: SAN FRANCISCO COUNTY HUMAN SERVICES AGENCY - DEPARTMENT OF DISABILITY AND AGING SERVICES (DAS)

    Languages Available: Interpreter service available, Cantonese, Mandarin, Spanish, English

    Payment Description: No fee

    Intake and Eligibility: San Francisco residents who: <br />- meet United States residency, immigration status, or Social Security Number requirements; <br />- live at their own home and do not receive services from a Program for All-Inclusive Care for the Elderly (PACE) program; <br />- have Medi-Cal or are eligible for Medi-Cal; and <br />- are aged, blind, or disabled, and in need of IHSS to prevent premature institutionalization.

    Areas Served:
    • San Francisco County




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